CHANGE OF MIND & SIZING
We offer exchanges within 14 days of delivery, subject to stock availability.
Items must be unworn, unwashed and in their original condition with all tags attached.
We do not offer refunds or store credit for change of mind or incorrect sizing.
If your preferred size is unavailable, we unfortunately cannot guarantee an exchange.
SALE ITEMS
Sale items are final sale and cannot be exchanged or returned for change of mind or incorrect sizing.
FAULTY ITEMS
If your item arrives faulty or isn't as described, please contact us.
HOW TO EXCHANGE
Email studio@chikoo.com.au within 14 days of delivery with your order number and the size you'd like to exchange for.
Customers are responsible for return shipping costs for change-of-mind exchanges.
We'll confirm availability and send you the next steps!